Ryde. 

31 August 2009

Dear Tim,

I would like to express my thanks for such a wonderful experience I had at your salon on Saturday 29 August 2009.  I have been a customer of Hair Traders for a number of years now and I always enjoy my visit – however I feel that this one deserves a special mention.  I am travelling overseas on Wednesday for a month long holiday and as such cash is very tight at the moment.  It was so kind of you to give me a complimentary blow-dry.

My stylist for the visit was Leanne – and she was brilliant.  She was so competant and I was so impressed with my hair when it was done.  I don’t think I’ve ever left a hairdressing salon happier with how my hair looked and felt.

I also wanted to compliment your entire staff on the day.  It was extremely busy and everyone was hurrying around doing something.  Your team worked really well together and I would like to commend the attitude of your apprentices – especially Rebecca – who, even though to me she seemed quite young and new to hairdressing, she really did her best and I was very impressed with the level of service that she not only provided me, but to your other clients as well.  She had a great attitude on the day and was constantly being asked to help here or there, and always did it with a little smile on her face.

Thanks again for a fabulous visit!

Skye McKenzie

At Hair Traders you’ll be BLOWN AWAY with our customer service. Here’s what our clients are saying…

• ‘Keep up the great work. It is a pleasure to come visit you at your salon.’ Rachael  Turner. April ‘09
• ‘You guys are great.’ Jany Gamik March ‘09
• ‘Very satisfied considering I just walked in with no appointment.’ Cheryl Heywood Jan ‘09
• Best salon visit I have had in ages. Will be back for sure. Katrina. November ‘08
• My stylist is the most attentive I have had for many years.’ Christine Priest October ‘08
• It was excellent service - the care taken was exceptional - my hair is still looking good - very pleased. Margaret Edgar March '10
• Thank you, you show great interest in your clients! Very professional and very friendly. Anneli Van Zyl. Oct '09
• I was really happy and impressed with the attention to detail & genuine friendliness of the staff. Many thanks.    Siobhan Overberg. Oct '09  
• I would just like to thank Tim and Danielle for their time and understanding towards what normally can be a difficult and embarrassing problem. Tim, thank you for your hair advice; both my daughter and I have taken it on board, even to the point that my daughter said that her hair needs to be washed tomorrow!! And she loves her brush... as does her little brother! We will definitely be back. Teresa. 25.6.10